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FAQ & Policy

FAQ

 

Question

I want to come to your store!  Can I just come?

Answer

I would love to share space with all that want to come to my Sacred Space…However, I prefer to know who to expect in my space so I can create the best experience. As a Shaman, I prefer to work with people individually to assist them on their journey. It’s always best to call ahead 845-610-3346 and ask about times available to visit.

 

Question:

When will my order ship?

Answer:

Demure Lyfe ships all orders on Thursdays- stay tuned to your email for all tracking information. All products are handmade and blessed, shipping times vary based off a item. On average the longest amount of time to wait would be 2 weeks.

 

Question:

I was referred to you for Guidance- but now I’m on your website I don’t know which service I need… help!

Answer

If you were referred to me for Guidance it’s more than likely a Soul Session or a Tarot Reading that was the experience held by the referring party. If these do not seem like services you are interested in- you can schedule a Discovery Consultation with me and we can discover your needs together.

 

Question

I have Scheduled my Service - but now I don’t know how to pay

Answer

  1. Visit  www.demurelyfe.com
  2. Click on either Phone/Zoom Readings or In Person Readings

You can pay for your service when you select the service you scheduled .

 

Question

I’ve booked an In Person Session- can I just pay you in person?

Answer

Yes, let me know that is your intention through writing me a note through the Contact form on my website.

 

Policy

  • No Refunds

  • If you book a subscription, you are responsible for holding your end of the contract by paying out the duration of your contract. Should you cancel.If you book a service, you have 30 days to schedule. If you do not schedule within 30 days you forfeit your experience.

  • If your payment method fails with the subscription, more than 3x in a month upon our system billing you- your subscription will be canceled and you will not be able to book any appointments until your account is rectified.

  • If I cancel on you, the 30 days will be waived.

  • Shipping: Due to Covid-19 ship times are longer than usual... We’re on a limited schedule, but we will get your items out as soon as we can.